Share your experience!
Freezed when:
1. Put in sim card - turned - entered into the calls (tried) - freezed
2. Lay with the screen off - removed block - entered into the contact (tried) - freezed
3. Lay with the screen off - removed block using the camera (tried) - freezed
4. Lay with the screen off - removed block - not completely turned on, long loaded wallpaper, then when scrolling screens icons began double - finally freezed
5. Charged - came sms - removed block - entered in the sms - freezed
6. ... and many similar cases
Usually freezes after lie down some time with the screen off.
After freezing, the operation takes 3-5 minutes, constantly giving out a message - the process is not responding, close it or wait.
Helps only restart.
Trying to fix:
1. Reset to Factory.
2. Update.
3. Update and reset to Factory.
4. Reflash the official firmware using Flashtool.
5. Insert another SIM card and reset to Factory.
6. ...nothing helped. 3-4 hours and again freezes at different scenarios.
What could be the problem? Software? Or hardware? Considering attempts corrections tend to hardware, but could be wrong and there is a way to fix without going to a service center?
From what you have went through on the phone it sounds like this may need to be examined. Repair details can be obtained by contacting your local support team directly. You can find contact details here: http://bit.ly/wPKtf6
What do you think about this forum? Let us know by doing this short survey