Join now - be part of our community!

constant blue light on the front side of the phone

AjStyles
Visitor

constant blue light on the front side of the phone

It is not turning on and has a blue light in the front side of the phone, What should I do?

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert
Jake-SonyXperia
Champion

Hi @AjStyles,

Welcome to the community,

Sorry to hear about this issue, you may be able to resolve this with a simple Reset, this can be done by holding down the Power button and the Volume + key. If you feel three vibrations you should then be able to power on the device.

Let us know how you get on.

AjStyles
Visitor

it doesn't work :cccc

Jake-SonyXperia
Champion

Did you run the software repair as stated in the hyperlink @uliwooly provided? As this may be your best option at this stage.

Let me know how you get on.