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charging problem

aliastefan
Visitor

charging problem

When i remove phone from the wall charged or usb pc, it still show me it's charging on display and top led notifications. This happens since I accidentally reversed dock charger at pins on the left side. I did reset settings and reinstaled os too, the problem doesn't resolve. What do you sugest?
*srry for my english, isn't my first language!
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7 REPLIES 7
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_alexdon_
Expert

It could be something from the dock or the charger,use a different charger.

alexdon
aliastefan
Visitor

I tryed another charger too, doesn't matter. I think the problem is inside the phone. Mention that after restart, the phone recovers (doon't show is charging). When i switch on the charger and after romeve, it still showing charging.
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_alexdon_
Expert

Try to clear data for smart connect.Maybe uninstall updates.

alexdon
aliastefan
Visitor

I tryed this feew moments ago, I checked with charger (on/off) and still showing charging after remove charger.
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_alexdon_
Expert

Take the phone into service,it may have some hardware issues.

alexdon
aliastefan
Visitor

I think so! Happy new year!
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_alexdon_
Expert

Happy new year to you too!

alexdon