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charging problem :(

ayoish
Visitor

charging problem :(

hi ihave experia z ... I enter the usb charge in wrong way so after that when icharge it doesn,t work and nothing light  after when iconnect to charger it light red   just for afew second  and when disconnect the usb and enter it again work and disconnect  and until now ican,t open it  plaze help me and very sorry about my poor english language

4 REPLIES 4
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Uliwooly
Expert

Contact your local Sony repair center 

http://www.sonymobile.com/global-en/support/contact-us/

ayoish
Visitor

am from sudan so we haven,t sony centre here

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Uliwooly
Expert

I'm out of ideas, how about taking it back to the store, perhaps they can tell you were to take it, but seems like a hardware issue, and if so, the only way to fix it will be by replacing the motherboard which is the most expensive part of the phone, it will cost you almost the same as a new phone. 

An alternative will be to buy the Dock and charge it that way. 

kolkis
Visitor

Try to contact the nearest sony repear center and they will tell how to send your device to em.
U can contact em by phone nomber or by email.