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Cell phone gets stuck.

sagrkumr
Visitor

Cell phone gets stuck.

Few times i faced some issues where i was not able to switch ON while restarting the cell phone . In this case I was not  able to switch off the phone also. later had to remove my battery and ON Again.... Any help on this..

1 REPLY 1
Henke
Contributor

That seems strange, have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

Let me know if you are still having this issue after the repair of the phone software.

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