cant hear through handset or earphones when call comes while listening to music

[pc123]

Hi,

My mother has an Xperia Sola. While listening to music if a call comes there is no indication(ringtone) of the call through the earphones. This problem is quite recent. How can I rectify this? Are there any settings for it?

[Alexander1]

There is no settings for this, do you experience the same behavior if you try with another headset?