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Cannot update contacts

hoongss
Visitor

Cannot update contacts

I tried to edit a contact by delete the old number and inserting a new telephone number, then i press the tick Done button. After few seconds, the old telephone number appears. 

The reason I ask this is because, my ex colleage using this number (A), and when we resign, this number (A) assigned to another colleage. Hence I update the number (A) to the another colleage. But I could not edit, the number (A) will reppear in my ex colleage contact! 

I tried to manually edit the contact via web base gmail account and it updated on my phone too and never come back.

Please help!!!!!!!

3 REPLIES 3
Alexander1
Champion

Hi, 

That sounds odd. Are you sure that you don't have the contact saved as both Google contact and phone/local contact?

Try to delete the contact and add it again and see if the behavior still persists. 

hoongss
Visitor

all these while, i only set it to sync with google account contact. how do i check

Alexander1
Champion

When you select to edit the contact, do you have two or more tabs under the name? One of them should have the Google logo. 

If not, I would suggest that you delete the contact and add it again just as described above.