cannot search on my experia

[sash]

Please help the phone is not allowing me to click at any button at the top of th e screen eg. Wats app can't use the touch screen and can't click on the save button wen it comes to the alarm no touch screen capabilities only at top right hand side of screen

[Qatrium]

Go to Settings -> About Phone -> Diagnostics -> Test -> Touchscreen, and verify that all parts of your screen can be activated.

[sash]

The upper part does not allow me to clear, Wat does this mean

[Qatrium]

Do you have a phone case installed?

[sash]

No there is no case on the phone, bottom half working top is not working

[Qatrium]

Can you check if this happens also in Safe Mode?

[sash]

Were is safe mode

[Qatrium]

You'll find a link on my previous post, if you can't find it go here:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Thommo]

If the top of the screen isn't working at all then this sounds like a hardware issue not an app or apps issue so you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

[sash]

Still not working in safe mode