Cannot receive mms messages

[Rectangle]

Hi,

I am able to send MMS messages to others, but I receive only this error picture when someone attempts to send one to me. I redownloaded the internet settings from AT&T using the setting under more>internet settings just moments before receiving the message shown. I have received MMS pictures in the past; this error is a recent development, and only appears to happen with certain people. Is it their phone?

[malt1977]

My only sugestion could be down to the size of the file being sent, or if it is of too high a resolution...however, I wouldn't have thought that to be the case with the Z2 as the spec is so good. Have you been to see your provider?