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Cannot encrypt microSD card

oviroa
Visitor

Cannot encrypt microSD card

I need to have encryption turned on on my phone because of my companies Exchange account policy. I did that without a problem. Now I just got an SD card and I would like to use it but the phone odes not accept it because it needs to be also encrypted. Unfortunately, when I follow the instruction on the phoe, the device restarts but never encrypts the card, getting the same "card needs to be encrypted" message after reboot. Any ideas?

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2 REPLIES 2
EX
Visitor

Hi, I have the same need for encryption of my Z2, but i haven't tried so I'm not sure if i can encrypt my SD card. My question is can I later decrypt it without factory reset which would erase all my data and setttings? If there's a possiblity, I would encrypt the phone to use my company exchange ativesync account.

Could anybody help?

Tags (1)
pb3000
Visitor


@EX wrote:

Hi, I have the same need for encryption of my Z2, but i haven't tried so I'm not sure if i can encrypt my SD card. My question is can I later decrypt it without factory reset which would erase all my data and setttings? If there's a possiblity, I would encrypt the phone to use my company exchange ativesync account.

Could anybody help?


Hi,

No you can't remove encryption without performing a factory reset of the phone. The factory reset will result in your not being able to access any data on the SD card if this is also encrypted - you will have to reformat the SD card in this case. This is unlike the Samsung Galaxy series where you can decrypt an encrypted device (not sure about the SD card though!)

If you are considering encryption please be aware of the issue I posted  a few days ago wrt the Movies application - the phone will hang and need a reboot if you allow the screen to lock for any signifcant period with the Movies app running. Also be aware that the backup function included with PC companion does not work with encryption. You can however copy files using explorer to your PC.

Finally factory resetting  (necessary to remove encryption) appears to invalidate any movies that you have previously downloaded due to DRM. You will have to download them again. Backing them up using Windows Explorer does not appear to work Angry_Face