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cannot connect to internet

BoyTinapay
Visitor

cannot connect to internet

  Good day Sir/mam. i updated the software of my xperia e to 11.3.A.2.23 few days ago.. After updating,I noticed that there were three apps automatically installed. These were Neo Reader, Track Id and the other one which I forgot the name. I was able to surf the net, download from google play and check the news feed and status in facebook after updating to 11.3.A.2.23. I think I don't need the three apps that were automatically installed on xperia e so I decided to uninstall them. After uninstalling the three apps, I can still  connect to a Wi-fi network. But i cannot browse the web and download from google play(app icons are not appearing). Error in news feed  appear on my facebook account and I cannot also see the updated status of my friends and Liked fb pages. What should I do to fix these problems?  Please help.. Thank you

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

how did you uninstalled them? is your phone rooted? 

just try this

settings > Xperia > internet Settings 

Don't forget to give Kudos

profile.country.GB.title
Uliwooly
Expert

if that doesn't work then repair your phone with SUS or PCC

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos 

BoyTinapay
Visitor

I went to settings>apps.  Then I cleared the data of the app and clicked uninstall.  my phone is not rooted.  Thanks

profile.country.GB.title
Uliwooly
Expert

Try my suggestion, repair your phone with SUS or PCC

shihstouch
Enthusiast

Repair / Update Service

Update your phone for optimum performance and get the latest enhancements. Regardless of whether you have the latest software, it’s a good routine to run the Update Service to improve software stability. Also, if you experience problems with your phone this may be solved by a software update.

http://www.sonymobile.com/gb/tools/update-service/

BoyTinapay
Visitor

ok tnx