Can't update from Android 2.3

[Chapin]

My Xperia S, Android OS does not update. I have version 2.3.7 My operator can not and says.Contac to Sony Center, Sony Center says, Contact Operator.
The phone is high end, and I feel bad not being able actualizar.Others phone brands with Chinese even more economical version are upgraded to Android 4.

I ask:
Sony really release version 4 for Xperia S Lt26i?

thanks

Topiced edited and moved by Rickard

[Chapin]

Definitely NOT? Android's fault or Sony?

[Thommo]

Is your phone rooted? or have you unlocked the bootloader? also have you tried SUS found here http://www.sonymobile.com/global-en/tools/update-service/

[Chapin]

Thanks friend, tompoco can, I try. Sad one HIGH END phone, and can not be updated, but it looks like a scam, it hurts

[Chapin]

Thanks buddy, you can not, I try. Sad one HIGH END phone, and can not be updated, but it looks like a scam, it hurts

[Thommo]

You could always manually update using Flashtools, For this you do not need an unlocked Bootloader

A list of Roms are here http://forum.xda-developers.com/showthread.php?t=1599303 The latest been at the top

A good guide with download links to software is here http://www.xperiablog.net/2013/05/30/install-jelly-bean-to-your-xperia-s-using-flashtool-tutorial/

[Chapin]

Again, because you can not upgrade? I need a technical explanation, I have the right to understand why?
Claro in Guatemala, is responsible? or Sony?

[Thommo]

It's not Sony's fault - The firmware gets released to the operators and its up to the operators to authorize it's release for that country or network operator

[Sam]

The above answer is correct, however if you would like a detailed explanation as to how this works, please follow the below link:

http://developer.sonymobile.com/2013/07/25/explaining-the-software-upgrade-process-and-its-improveme...

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