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Camera stopped working

Mosy
Visitor

Camera stopped working

Z3compact camera stopped functioning,only the front camera is working.kindly assist.
6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@Mosy

Settings > apps > all > camera > clear data > restart the phone

Phy
Legend
Legend

Try repairing it with Sony PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/
CameronT
Champion

Hi @Mosy,

Welcome to the community.

The steps above will likely resolve the issue, but can you provide a little more detail about what exactly is happening when you try to use the camera?

profile.country.GB.title
Uliwooly
Expert

@Mosy

Your newer post was removed, here are the forum guidelines 

http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

let us know if the above suggestions worked for you

Mosy
Visitor

Nothing changed,still capturing black photos.guide me on how to repair using pc companion.

profile.country.GB.title
Uliwooly
Expert