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hi i install helium prgoram to back up my files from xperia sola to my new xperia z
the device must be connected to pc with usb cable
after that it wants to enable PTP mode
but when i tap "Camera (PTP)" it automatically go back to "Media Device (MTP)" mode
what should i do now ???
I have the same problem.
But in my situation, phone - the same, sony xperia Z. After update 4.4.2 PTP has working.
But now, Helium ask me to switch PTP mode on.
I try to switch MTP to PTP, but this do not save! Help, please.