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camera problem

loder
Visitor

camera problem

I have problem with my phone z1 when i take picture there are lines in the photo

http://store1.up-00.com/2014-05/1400183106874.jpg

http://store1.up-00.com/2014-05/1400183103511.jpg



2 REPLIES 2
ghani667
Contributor

open your camera in superior auto and put a finger near your lens itll automatically fix i had same issue myself looks like a software bug but the finger thing does help

VegeCai
Visitor

1. Restart your phone

2. Try to boot your phone in safe mode to see if the problem might be caused by some 3rd party app you have installed before.

3. You can download Xperia Diagnostics from Google Play which lets you run tests on camera.

4. Try to reset phone to factory settings if it doesn’t work from Xperia Diagnostics.

5. Try to reinstall the firmware via PC companion or update your phone if it still has the issues.

6. Send your Xperia SP to SONY Center for repairing. Or you can replace a new camera..