Join now - be part of our community!

Camera Problem - damaged pictures

Not applicable

Camera Problem - damaged pictures

Hello everybody,

First time using this forum, so please accept my apologies if I posted in the wrong place.

Here's my problem.  I bought a Xperia Arc last year and I was very happy with it.  I updated to the latest version of Android (2.3.4) two weeks ago.  Since then, whenever I take a picture and go see it in the Gallery, the picture is ruined.  A part of it (maybe 10 to 20%) is very clear while the rest is whether all gray or fuzzy.  If I reboot the phone and take pictures, the first few ones are perfectly ok.  After a while, the problem starts again. 

I searched this forum for solutions and found nothing

I have a workaround, but you will agree with me that it's pretty annoying to reboot the phone whenever you want to take a picture.

Did anybody experience the same problem?  Anybody found a solution?

Thanks in advance

13 REPLIES 13
Not applicable

Once again, thanks a lot!  I will try that for sure before I return it.  anyway, I still have 2 years to exchange my phone Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

you have a 3 year warranty? that's really good

Don't forget to mark the Correct Answers & Helpful Answers

Not applicable

I went to buy a card reader today and formatted my sd card.  Guess what... After 3 pictures, I got the same problem :s  I will go exchange my phone  after all..

Thanks a lot for your help!  I guess I got a bad phone and that's it.

profile.country.GB.title
Uliwooly
Expert

That's horrible at least you will get a new phone

Don't forget to mark the Correct Answers & Helpful Answers