camera not available!!

[faraazshah]

my xperia go's camera isn't working right from the past 2 weeks, it shows camera isn't available or just hangs on to a black screen and after returning to the homepage when i play some music i cant hear anything neither from the speaker at the back or from the ear phones (it then works fine after restarting the phone) and just recently 4 days before when i connected it to the pc companion the camera worked fine and right after about 2 hours it was blank again!! somebody please help!

[Uliwooly]

try a different SD card

also settings > apps > all > camera > clear everything > restart your phone and try again

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[Uliwooly]

if that doesn't work then

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

if that doesn't work then you must take it to a Sony repair center as it could be a hardware issue

Don't forget to mark the Correct Answers & Helpful Answers

[faraazshah]

i dont even have an SD card inserted in my phone, why then?

[faraazshah]

well as i, inserted an SD card it worked good but when i directly removed it again and restarted the phone it wasn't working again so i suppose it's solution is to have an SD card mounted to it all the time, right?

[faraazshah]

oh please please help, this thing just isn't working at all!! ive tried everything nothing seems to work! the camera works very very rarely! please give me a permanent solution

[Sam]

Given the number of problems and what you have done up to this point to try and get it going again I can only advise that you return it so that it may be assessed buy an authorised repair agent.

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