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Camera issue

Ekeiram
Visitor

Camera issue

Suddenly camera app gives 90 degrees twisted view and takes pictures also twisted, and wrong sizes/deformed, height is width and width is height.

If I use front camera its all fine.

If I use Quick Launch its all fine.

If I use diagnostic app everything works OK, normal view and pictures.

Reset using PC Companion does not work.

Can anyone help me?

2 REPLIES 2
Sam
Legend
Legend

If a software repair has not fixed the issue then I can really only advise you to get the phone through to an authorised repair agent, please contact your local Xperia Care team for assistance with this.


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_alexdon_
Expert

Did you also reset to factory settings?

alexdon