camera, ear speaker does not working

[Cavid]

Hi. in my xperia Z dont working ear speaker and camera. When i open the camera opening pop up "error. Camera not available". And sometimes ear speaker work, sometimes dont work. Sometimes ringtones doesnt work. How i solve this problem. Sorry for my bad english

[_alexdon_]

About camera,try settings-apps-all-camera,force stop and clear data.Restart.

[_alexdon_]

And both ear speaker and external speaker don't work sometimes?

[Cavid]

Yes

[Cavid]

I'm tried this fir time camera succesfully worked but after 2-3 minutes don't working

[_alexdon_]

Can you try to clear data for smart connect?

[_alexdon_]

Do you have google now enabled?

[Cavid]

No google now no available in my country

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[Cavid]

Thanks I will try this