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Camera Display Magnified Problem

Wirepath
Visitor

Camera Display Magnified Problem

I suddenly got a problem with camera. The trigger button on the screen disappears. Then when I look closely, the display (not ths camera preview, but the whole interface of the camera) is magnified. Which means that the trigger button is located somewhere outside the screen. And the side menu only shows 2 icons with another 1 only partially shown on the border. I have tried clearing the cache, restart, etc with no avail. How can I fix this problem? Thanks in advance.
4 REPLIES 4
Thommo
Genius

Open Settings then Apps then swipe to All then locate and open Camera then tap on Clear cache and Clear data then reboot and test or open Settings then Apps then tap the 3 dots then Reset app preferences then reboot and test however in doing the latter your ringtone etc will default back to stock

Wirepath
Visitor

Thanks for your reply Thommo. Both methods fail to fix my problem. Slightly_frowning_Face
Thommo
Genius

The only other option is a system repair as below

Performing a system repair using PC Companion will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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_alexdon_
Expert

@Wirepath Before you try the repair,did you check accesibility under settings? Perhaps there are some magnification gestures set up.

alexdon