camera button not working full stop

[nik80]

Hi,my phone is a few days old,since having said phone is z1 compact,I.cannot take a picture with my camera button if my phone is on nevermind sleep mode,I have tried changing all the settings..the only way of taking a pic is touching the screen button..is there a fault here? My front camera managed to go black while trying out a selfie..also is the front camera , an image flipper? Everything reversed? Really disappointed s far with this phone..I have a button which is redundant what can I do? it's a £400 phone that is unable to take a pic with the dedicated button.

[Jake-SonyXperia]

Hi nik80,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

When you try take the picture are you getting a clicking sound? if you are have you tried holding the key down harder after the first initial clicking sound.

I apologize for any inconvenience this may cause.

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