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Camera button does not work

gugaboo
Visitor

Camera button does not work

Hello, I'm from Brazil and since I upgraded to Android 4.0 ICS, the camera button stopped working and I can shoot just by touch screen, my phone is a Xperia Pro MK16. Can anyone help me? Thank you in advance.

1 REPLY 1
Henke
Contributor

Try this:

Go to settings, apps, go to all, open "Camera" and press "Clear data".

Now try again and see if the problem still persists.

If the problem persists, we recommend you to download the Sony PC Companion and you can repair the phone software:

Click on this link to get Sony PC companion:http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.