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Camera app crashes with Google Keep app

totoff1
Visitor

Camera app crashes with Google Keep app

Since the last update of Google Keep app the Sony camera app crashes when triggered from inside the Keep app or their widget. Tried with Google camera app instead and is working fine - asume some sort of incompatibility.

Is there a bug tracker or something similiar we can post to in order to make Sony aware of such issues?

Tags (3)
9 REPLIES 9
Thommo
Genius

If this is not a system app then you need to inform the developers

lkindem
Visitor

I have the exact same problem. Started with the latest upgrades to Google keep. Sony and Google need to talk, someone did a mistake so please fix ASAP
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dan_kwc1986
Visitor

I have just experienced the same thing.

totoff1
Visitor

This is all just senseless discussion as long as no Sony representative cares for this forum. How can one report bugs like these to Sony? This is not acceptable for a 500 Euro smarthphone. Bad support.

czrtst1
Visitor

Same problem with my Z1c.

Any solution would be appreciated.

SpacedSkunk
Visitor

Same issue here
cloudrider
Visitor

I believe this is where i can vent my diappointment, even thou it falls on deaf ears. Had a xperia Z for two years and used Keep app always, from Holiday Diary to shopping etc. Then upgraded to the Z3 compact, now the camera crashes when i need it in the KEEP app. So **bleep** annoying.

Thommo
Genius

Have you contacted the developer about this?

dquilon
Contributor

Thommo,

This app came pre-installed in my device with no alternative (in my old Acro S there was a Sony made Note app), and no way to uninstall... so it should be addressed by Sony.

My temporary solution was to use Google Camera, which I installed mainly for Photo Spheres and Panoramas, but it's also the one I default when using Keep.

I hope this issue gets fixed, there should be a Keep Mode for out cameras like the one made by CamScanner, but I guess that would truly be up to google.