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c902 charging problem

Not applicable

c902 charging problem

My son's c902 keeps showing the message 'serious error, stop charging and contact sony ericsson customer care', or something v similar.  After researching online, I purchased a new battery, believing it would cure the problem, but no, the message is still appearing.  Any ideas?

1 REPLY 1
Dr_Chris
Champion

Does this happen when you charge the phone via the USB cable? If not, then it sounds like a faulty charger.

If it gives you the same message when charging via USB or with a different charger, such as a car charger,

wipe any dirt off the phone's fast-port connector pins and try again.

If this doesn't work, check/clean the battery terminals and contacts inside the phone.

Hope this helps.