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Broken / Cracked Back

Senousy
Visitor

Broken / Cracked Back

Hello everybody...

i dropped my xperia z2 on its back...what i can do now ? and is it  still waterproof or not ??!

2 REPLIES 2
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that. If the unit is damaged, I would not suggest that you submerge the phone with water since we cannot guarantee that it meets the requirements with the IP-class.

I suggest that you visit nearest service center to have your phone examined and fixed by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:

http://support.sonymobile.com/global-en/contactUs/

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Uliwooly
Expert

There's an alternative, a cheaper alternative, you could buy the parts and DIY but that will void your warranty.