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bottom ( right) speaker sounds low

LukasŽičkus
Visitor

bottom ( right) speaker sounds low

hello, 

i bougth sony xperia z3, screen cracked itself and i got it replaced, after that i noticed that bottom speaker sounds way lower when upper one, is that normal? i put my hand on bottom speaker i hear music fine but when i put my hand on top speaker music kinda disseapers because lower speakers sounds low...

speakers are very unbalanced top and botttom...

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8 REPLIES 8
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Uliwooly
Expert

@LukasŽičkus

Settings > about phone > diagnostics > test > test the phone

on a side note, the screen can't crack on its on, I'm glad it was repaired but it needs an external force for it to crack, it could be that you dropped the phone, hit it, sat on it, etc. 

LukasŽičkus
Visitor

it cracked when i put on the table and service agreed that it was factory spoilage and they fixed for free

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Uliwooly
Expert

@LukasŽičkus

I'm glad they repaired it, if you have pictures when the screen was cracked you can post them here; but that's not the point right now, test the phone and report back.

LukasŽičkus
Visitor

screen was fixed like 2 months ago and test i cant hear bottom speakers very low volume

Phy
Legend
Legend

That's a hardware issue, contact your local Sony Xperia support
http://support.sonymobile.com/global-en/contactUs/
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Uliwooly
Expert

You should get it inspected
LukasŽičkus
Visitor

i they already inspected it and they say it works finem, but it isnt

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Uliwooly
Expert

@LukasŽičkus

I'm sorry to say that but there's nothing else we can do here at the forum.