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Bluetooth connection with Macbook

PetesZ5
Visitor

Bluetooth connection with Macbook

My Z5 Compact connects via Bluetooth to mymavbook Pro for 5 seconds then disconnects. What could be the trouble please? It connects with my ipad ok. Peter
9 REPLIES 9
Phy
Legend
Legend

Are you able to connect while your phone it's on safe mode?
Phy
Legend
Legend

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
PetesZ5
Visitor

Not sure what you mean sorry???

Phy
Legend
Legend

Boot your phone on safe mode. Then while on safe mode contect to your macbook via Bluetooth and see if your connection still disconnects or if it stays connected.
PetesZ5
Visitor

No that dosen't work I'm afraid. Same symptoms. Peter

profile.country.IT.title
Bhonder
Contributor

Mine too.

Mac's bluetooth says that the phone does not have the needed services.

I'm running on El Capitan and MM 6.0.1.

PetesZ5
Visitor

Mine connects for 5 seconds and then disconnects.

ahuhn
Visitor

mine too

PetesZ5
Visitor

I wonder if anyone has come up with a solution to this problem?

Peter