Bluetooth can't fint my Urbanears wireless

[LorenaSierra]

I can't connect my urbanears wireless headphones to my Xperia Z5, it finds a bunch of other phones and computers when making av search with throw, but not the Urbanears.

:'(

Why is that?

Is there anything I can do to make them connect?

[Uliwooly]

@LorenaSierra

if they were synced with a different phone you might have to reset them then you should be able to pair them.

[Jake-SonyXperia]

Hi LorenaSierra,

Welcome to the community,

You may also want to check with the manufacturer of this device to see if it is compatible with your Xperia Z5 device.