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Bluetooth and Wifi drop outs.

dmarkey
Visitor

Bluetooth and Wifi drop outs.

Hi All.

I am experiencing a problem that randomly Bluetooth and Wifi drop out. When connected to a car kit, or wifi, it would just lose connectivity.

And it seems the only way to get the functionality back is to reboot the phone.

Is this a hardware issue? If so what's the process to get it fixed.

I have already factory reset my phone.

David

2 REPLIES 2
Johan
Master

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

dmarkey
Visitor

I have sent my phone away to get examined.