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Bluethooth disconnect during phonecall

BasvandeVeen
Visitor
October 2016
October 2016

Bluethooth disconnect during phonecall

Hi there,

I've got this phone for about 2 months now.

Fot work I have got a bluethooth connection with the car multimedia system, also for phonecalls during driving.

Everytime when I have a call the bluethooth disconnects in 90% of the time so the caller can't hear me anymore. 

Is this a known bug and is there a way to fix this?

Regards,

Bas

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Uliwooly
Expert
October 2016
October 2016

Test it in safe mode to narrow down the issue. 

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BasvandeVeen
Visitor
December 2016
December 2016

In the last 2 months I have updated the firmware to version 33.2.A.3.81 to be on the latest firmware.

Also with this version bluetooth disconnects, other caller can't hear me after 1 minut or sound is like I'm in a bubble.

Tested in safemode if that was making any difference but I'm sad to say that there's no difference at all.

I have red that this has to do with Android 6? Anybody who has heard this to?

Could it be hardware related?

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