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Blank screen

Tiffany
Visitor

Blank screen

Any more advice.? I have dropped my phone but no actual damage to screen however the screen is completely blank, I know the phone itself still works as it rings. I have tried holding power and volume up button down but to no avail. Anyone have other suggestions?
3 REPLIES 3
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_alexdon_
Expert

What phone do you have?I guess not T3.

alexdon
Tiffany
Visitor

Sony Xperia model C5303
profile.country.RO.title
_alexdon_
Expert

Moved to SP section.Ok,now try to force shutdown your device:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-t...

Make sure it is connected to wall socket.Turn it on after.

alexdon