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Black Screen , will turn on when charged but now it dead

Uirii
Visitor

Black Screen , will turn on when charged but now it dead

For like a week my sony z3 will just shut down for no reason if i move/shake it to hard in my hand or anything, usually when i plugged in,it will just turn on again.. 

but today it wont turn on, the screen just dead , when i plugged in the red light will turn on and nothing will happen,

i tried 

-Volume Up/Down + Power

-Yellow button near the sim card (The red light will just keep blinking)

-PCC/ going to test it

-Removing the sim card

When i plugged it in my pc, my pc will react to it , but it wont show anything from my phone 

any other solution , maybe ? try read from other threat, still wont fix the problem..

3 REPLIES 3
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Uliwooly
Expert

@Uirii

That seems like a hardware issue, perhaps you sat on it, dropped it, etc, just contact your Local support to get it inspected.

Uirii
Visitor

i think so too.. thanks for the help Slightly_smiling_Face

Emir1
Hero

Hi @Uirii,

I am sorry to hear that. It indeed does seem hardware related if it behaves that way depending on how you hold and move it. As for the device not turning on, have you also tried to charge it for at least 2 hours? Besides that, I agree with what @uliwooly wrote in that you should contact your Local support in order to have it sent to service.