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black screen & vibrates slightly

_Abo_Thaer
Visitor

black screen & vibrates slightly

My phone (Sony E. w595) has been turned off for a few months and everytime i try to turn on the phone, the screen will remain black and there will be a slight vibration and goes on like this. it keeps repeating. Thank you.

11 REPLIES 11
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Uliwooly
Expert

there might be either an issue with the battery or the LCD screen might need to be replaced

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Uliwooly
Expert

_Abo_Thaer
Visitor

thank you Slightly_smiling_Face ... but the battery is fine ... i tested it on another device and the device worked properly.now my phone when i turn it ON , the Sony Ericsson logo appear and then the black screen with the slight vibration every 5 seconds .

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Uliwooly
Expert

try repairing it with SUS and post your results

_Abo_Thaer
Visitor

what SUS ?   sorry but its my first time to use Sony products ... Dizzy_Face

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Uliwooly
Expert

this is SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service

_Abo_Thaer
Visitor

i plugged the phone using USB cable and installed the update service (SUS) , so they told me to connect the phone via USB to PC ( Laptop) and keep holding the "c" button , i did that ,but the kept vibrating and showing the black screen every 5-6 seconds and doing this for ever --_--" , i cant make the phone to turn on properly to update it or just to repair it Slightly_frowning_Face ...
what is the deal man ? Slightly_frowning_Face

ps:
i cant turn the phone off either !!!!
i have to remove the battery every time i want to turn it off !!

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Uliwooly
Expert

this is what you should do

run SUS once it ask you to connect your phone while holding C

remove the battery > connect the usb cable > press and hold C > put the battery back on while still holding C

_Abo_Thaer
Visitor

thanks man ... really
but it didnt work ...:(
...
but a message poped up and it says somthing like : " my version or my software is a modified software and cant be updated " !!