Join now - be part of our community!

Black screen problem in Xperia U

lalitjalani
Visitor

Black screen problem in Xperia U

Hi,

I got a new Xperia U phone, and i'm facing an issue;

when i call someone the screens become black, and sometimes i'm not able to enable the calling options;

i press home button or power button but the phone is not reponding;

Has someone faced this issue?

Thanks

3 REPLIES 3
profile.country.FR.title
-waree-
Explorer

The screen turn black while calling to avoid misclick with your cheek (english for "joue" ? ).

But it should turn on if you click somewhere. Did you turn on option to "end call with power button" maybe.

bms
Visitor

i also face similar issue at times.. and phone becomes slow.. Slightly_frowning_Face

Michael-J
Visitor

Sorry to hear of your issues. I would suggest a software repair on the phone. This can be done via the PC Companion or the Update Service.

What do you think about this forum? Let us know by doing this short survey