Share your experience!
HI
I have an Xperia Arc. Connected it to my laptop to synchronise my contacts and calendar. At the same time I was downloading the latest software for the phone. At one point my phone made a small vibration sound and went blank , ie black screen.
Had a message to say that there was a phone error and software could not be downloaded
I tried to switch it on again, heard a short vibration but nothing happens - no Sony logo on screen as normally does. Screen remains black
I tried to remove the battery and the sim card and to restart again but no response. The phone is not responding at all
Plse help. I have a lot of info on my phone and would hate to lose it all
what should i do?
thanks
Pat
It seems software repair is the only solution, means all data would be erased unfortunately
There is one way though ( in which your data would be saved) but that may result in loss of warranty
i;e using flashtool without erasing data