bent xperia z3+and brocken screen only 6hrs old

[gwk]

I purchsed xperia z3+ on friday aftrnoon after switching from iphone, within 6hrs the phone was bent from the power button and the screen cracked only 1 call made from the phone, it was in my front pocket of loose fitting shorts,in my other shorts pocket was my work pone a nokia lumia nothing wrong with that. the phone has not had eccesive force or been dropped no improper use, the vendor refused to do anything except tell me to return it to sony for a warrenty repair, the phone was collected today by a courier arranged by sony. Is there a design flaw with this phone?  I DO NOT BELIEVE IT TO BE FIT FOR USE if it bends like this. I have had smart phones for years and never experienced anything like this.

Fingers crossed sony can sort this as i like the sony brand and have just purchased a 4k tv and sound box. 

[Thommo]

As the phone is less that 6 months then Sony have to prove you damaged the phone via improper use which isn't hard to do as to bend a phone requires force just like the iphone when owners complained until it was proved that they sat on it etc - I do wish you luck but as a consumer law adviser I can only say that structural tests will be carried out and if these are within tolerances then this would indicate improper use - Should Sony find against you then you need to ask for a deadlock letter then seek out an approved engineer for an independent engineers report which will be required in a county court for a small claims hearing

[gwk]

Thanks for that info really usefull