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Battery Randomly Dying -Xperia Z3

hapfull
Visitor

Battery Randomly Dying -Xperia Z3

Over the last couple days, my phone will randomly pretend it has ran out of battery at about 55% on the battery indicator.  It seems to be getting stuck in some boot problem after it shuts down where,  after turning it on, it decides to immediatly shut down. To get out of this annoying problem, I have to connect my phone to the charger where it says it has 0%. 

The battery life seems to last about 2 hours to 3 hours. And I have tried removing SIM and SD card, but it doesn't seem to matter. What should I do?

2 REPLIES 2
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Uliwooly
Expert

@hapfull

Repair your phone with PCC as it could be a software issue. 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

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Uliwooly
Expert

@hapfull

based on your previous post

http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Phone-Shattered-Very-Easily/m-p/857119

it might be  a hardware issue, contact your local Xperia support (if PCC doesn't work)

http://support.sonymobile.com/global-en/contactUs/