Join now - be part of our community!

battery problem!!!!

faisal3dfx
Visitor

battery problem!!!!

Hi Sony, yesterday I was using Internet on my phone. My phone was charged to 100% I used about 1hour and my phone was showing me the charge is 51% then suddenly it showed low battery info and turned off. Then I put my phone on charge while it's off. No battery icon showing then and after about 55 min it's charged 100%. Come on Sony what is this? I was facing this type of problem since the update of 4.3 jellybean 9.2.A.1.199. Are you guys going to solve this or what? You say make.believe? I say make.foolish. I will not buy any Sony product in future and will not suggest anyone. Absolutely frustrating.
18 REPLIES 18
Danial-mach1
Leader

are you updated recently??

also goto settingpower managment>battery usage...see what is draining your battery

faisal3dfx
Visitor

I've updated my device about 1 1/2 monyh ago. I know which apps are draining my battery but that was not my point. What I wanted to say is, if apps are draining my battery it's ok but the battery should be draining gradually right? But when the battery is in like 10% but it showing me 50% and after a while it suddenly goes full empty. So I guess the battery progress percentage is stuck at some point and not showing the actual percentage.

Also found a new problem. When I put my phone on charge while it's off it shows the big green battery icon first but after a while if I press the power button once to see the icon, the whole display is white and there is no icon.

Great new new problems......I love Sony for make.foolish.
faisal3dfx
Visitor

Danial-mach1
Leader

http://talk.sonymobile.com/t5/FAQ/Facing-problems-with-abnormal-battery-and-shutdown/m-p/320375#U320...

Look here

About that link..it ask me to request permission from you to access that

Post screenshot here

faisal3dfx
Visitor

Sorry for bad link here is my screen shot. I've tried the above procedure but it didn't help.

http://s29.postimg.org/4cexi8e93/Screenshot_2014_04_05_13_09_00.png
Danial-mach1
Leader

Are you willing to perform software repair via SUS??? It may help

http://www.sonymobile.com/gb/tools/update-service/

faisal3dfx
Visitor

@Danial-mach1 with all due respect, software repair not worked for anyone till date right? So whats the point of SUS? Sony should release a firmware with all bugs fixed right?????
Danial-mach1
Leader

in some cases it worked..that why i suggest it to you

faisal3dfx
Visitor

@Danial, Ok Danial if you are sure that it woeked in some cases then I'll take a chance. I'll tell you here that SUS worked for me or not maybe after a couple of days. Thanks for your replys.