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Battery Heating Problem

dsandy
Visitor

Battery Heating Problem

Hi,

I have Xeperia Z. It gets automatilcally hanged and battery starts heating.

utilizes the whole battery chraging and battery gets dischrged after that i need to again charge the battery to restart the phone?

Please help. Will i get replacement of the phone?

4 REPLIES 4
JakeSully
Contributor

heating is normal but does your phone hang now and then and then it starts to get really hot? if so try doing a repair through Sony PC Compasion program and see if something in android could have a bug causing hanging.

dsandy
Visitor

Thanks

I've checked it there is no bug as such.

but today i charged my phone it was around 90% + after that it got automaticlly hanged and i was unable to restart the phone until it got discharged.

this happend many times.

dsandy
Visitor

Suppose if there is any virus issue in my andorid the do i need to update the android version.

JakeSully
Contributor

well quick repair would not hurt if issue stays anyway then do full re-install and see if it does same again Slightly_smiling_Face