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battery drain

SyedTalib27
Visitor

battery drain

I have Xperia m with jelly bean 4.3.The battery lasted very long while using 2G but recently i have moved to 3G and i find that the battery is draining very quickly it only last half of the time when compared to 2G,does this happen to all
10 REPLIES 10
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_alexdon_
Expert

3G will drain faster than 2G,especially if network signal is bad.

alexdon
SyedTalib27
Visitor

On The first day i used 3G it lasted for a quite long time but that day my phone has died due to low battery from then the battery life is reduced
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_alexdon_
Expert

You should check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

I wonder if the battery has been damaged.

alexdon
SyedTalib27
Visitor

How could i check if the battery is good or not, If the battery is damaged could i get it replaced under warranty as this phone is only 3 months old?
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_alexdon_
Expert

You should get in contact with your xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
SyedTalib27
Visitor

I had fully charged the phone and after 7-8 hours of stand by with out data connection it drained about 20%of the charge.This is not normal,am I correct?
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_alexdon_
Expert

No,it is not normal.But beside data,were any other apps on?

alexdon
SyedTalib27
Visitor

All apps were closed and the data was also off
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_alexdon_
Expert

Perform a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon