Backup problem with Pc Companion

[efimovic]

Hi.

I wanna backup data of my experia u, but pc companion tell me I have to disconect my memory card before start the backup.
But experia U doesen't have memory card! 

What's the problem?

[Uliwooly]

Have you encrypted your phone? 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[efimovic]

No. I never did any change on my phone.

[efimovic]

but, what do you mean with "encrypted"?

[Uliwooly]

Nevermind, I don't think the Xperia U has that option. 

[efimovic]

Ok... so, where is the problem?

[_alexdon_]

Xperia U can be backed up,however I do not understand why it won't let you.

[efimovic]

One moment, i'll post screenshot

[efimovic]

Sorry if my software is not in english :

http://i.imgur.com/zkS6g6O.jpg

then, i press "Backup" button:

http://i.imgur.com/EPp2Rka.jpg

http://i.imgur.com/eVeU8vT.jpg
here i cant click on "next" button, it is grey, because the software say me i have to disconect the memory card.

[_alexdon_]

Try to change USB connection mode to MTP.