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Re: Xperia go: suddenly back and button stopped working in black panel below screen
Hi,
After the above told problem of screen keys not working I took my phone to Sony mobile service center at Sony care center Thakkar mall, Borivali (w), Mumbai -92
They replied that Sony do not provide xperia GO support for phones out of Warranty. They are not even accepting my phone to submit.
It's only 15-16 months Sony launched this phone "Xperia GO ST27i”. And I left my warranty for only 16 days
How can they End of Life this phone?
Does that mean I wasted my money by buying this phone?
This is really a highly negative feedback for Sony support. This is a pathetic condition of any support I have ever seen.
Regards,
Swapnil
Borivali, Mumbai.
I am sorry for your problem.Yes,they have a life of about 12-18-24 months,depending on the phone.You still have warranty and they refuse to repair the phone?You should contact sony directly:
http://www.sonymobile.com/global-en/support/contact-us/