Join now - be part of our community!

Automatic restart while booting

Thuggzie
Visitor

Automatic restart while booting

It shows the Sony logo, then it disappears, the phone restarts and then  the Sony logo again. This is all on repeat. I used the "format internal storage" option and 2 minutes after it was done, it rebooted and since then it has been on this cicle. I tried taking the battery out and replacing it with another one, but it didn't work. I tried to transfer my contacts to my computer, but PC Companion says it doesn't detect any phone (But the phone is actually on while connected by USB). When I try booting it up even while connected via USB to my PC is activates the cicle. Any idea how to fix this without handing my phone over to Tech Support? 

1 REPLY 1
profile.country.RO.title
_alexdon_
Expert

Charge your phone for 1 hour,repair via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

The phone needs to be turned off and not connected to computer until you are told to do so.

alexdon