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auto restart

aiemransz
Visitor

auto restart

When I on my phone, a few minutes my phone will auto restart.. Any idea or solution?
Tags (1)
4 REPLIES 4
alexrx
Enthusiast

Hi there,

Try to fix that issue with re-installing/updating of your latest firmware.

Perform that with Sony Update Service.

Sony Update Service

Cheers.

aiemransz
Visitor

It's mean all things will reset?
alexrx
Enthusiast

Unfortunately Yes, backup your data first.

Backup & Transfer

Cesarah
Visitor

I have the same problem but my problem is only when the Wifi is turned on, however I´ve seen that blueetooth and wifi zone fail too.

I tried repair with PCC and nothing at all.

I sent it to the SAT, I received and new terminal and a few days later I had the same problem.

Now Im testing different versions, with 15.3.A.1.17 and 15.3.A.1.14 and  15.3.A.1.12  and the random reboots continue.

I also read that the problem could be of  chrome, sims card, and the last version of Whatsapp.

I dont know what more to do. I lost hope in Sony U.U

I think the only solution is downgrade to android 4.1.2, so I´ll test  the jurassic version 15.0.A.2.17. 

Sorry for my English, I´m Spanish.