Audio settings

[Nouza]

I've accidentally disabled audio settings in my phone...after a restart it was not there...nd the audio settings in the music player tells ' Unfortunately, Musicfx has stopped '. Nd clear audio + nd equaliser disappeared from there nd audio settings in Sound & Notification settings also disappeared!! Pls hlp...

[xavinux]

Hi @Nouza

Please, from your Home screen try the following:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on Xperia Home (will reset home screen to default settings widgets/shortcuts).

5. Tap Force stop -> Clear data.

6. Find and tap on any app that is used for audio.
7. Tap Force stop -> Clear data.
8. Restart the phone.
I´m at disposal for any question.

[Uliwooly]

@Nouza

Are you using a taskiller, antivirus, battery app, ram app? 

Do you experience the same while on safe mode ?

[Nouza]

@xavinux thanks fr the suggestion...bt still didn't fixed

[xavinux]

Hi @Nouza

You are welcome, let´s try from your Home screen:

1. Tap the Application screen icon.

2. Find and tap Settings -> Apps.

3. Swipe to the All tab.

4. Find and tap on any Audio app that is used.

5. Tap Force stop -> Clear data.

6. Restart the phone.

[Nouza]

@uliwooly Ya even in safe mode...im using cleaner master for a long time but had no issues with that...

[Nouza]

@xavinux I've tried that too bro not fixed

[xavinux]

Hi @Nouza

Please, try first run a backup of the device information as explained here. Then perform a system repair using PC Companion or Bridge for MAC. This will factory reset your phone and erase all data. You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off until you are prompted (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion -> Support zone -> Update my phone/tablet -> Blue Repair my phone/tablet -> follow instructions. When prompted connect your phone still switched off holding volume down or back button. The repair or reformat process will start. If you are using Windows 8/8.1 or a 64 bit operating system adjust settings for PC Companion and run in compatibility mode -> chose Windows 7 or XP.Keep us updated please.

[Bandolero]

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@Nouza wrote:
I've accidentally disabled audio settings in my phone...after a restart it was not there...nd the audio settings in the music player tells ' Unfortunately, Musicfx has stopped '. Nd clear audio + nd equaliser disappeared from there nd audio settings in Sound & Notification settings also disappeared!! Pls hlp...

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Hi, if you disabled it from the app list under settings. You can still re enable it without doing software repair.

Go back to Settings > Apps > swipe all the way to the last option "Disabled"

Look for audio settings and re-enable it, once done. Restart the phone. It should work and all audio related should be back to normal.

[Nouza]

@bandolero thts what the problem is!!! Thrs no audio settings in the Apps->All tab!!