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Arc Home Key Not Functioning

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Arc Home Key Not Functioning

Hello, it is I, the girl with the previously busted screen.

The screen has been replaced as of today and is working wonderfully, however, when I got it back from the repair shop, the home key seemed to be not working. I took it back in and explained that the home key was perfectly fine when I dropped it off and then he claimed he never touched the home key and all he did was replace the screen.

Did I get screwed and he's tampered with something in trying to get more money out of me, or is there something else wrong here that I can fix myself?

- Katie

5 REPLIES 5
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Uliwooly
Expert

how about if you use SUS or PCC to repair your phone?

Sony Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

How to backup Xperias

http://talk.sonymobile.com/thread/36355


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Ran a repair wtih PCC and then a factory reset on the phone itself and then just tried again with SUS.

Nothing.

Also, I've just noticed that it seems as though the vibration isn't fucntioning either....?

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Uliwooly
Expert

it's not a software issue, it's a hardware issue, contact Markus or Jeff here on this forum, they might be able to help you on this issue

Don't forget to mark the Correct Answers & Helpful Answers

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Okay, thank you... but where/how would I find them?

I'm kinda new around here, obviously haha.

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Uliwooly
Expert