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Apps Stopped Alert

adekpijat
Visitor

Apps Stopped Alert

i own Sony xperia neo V. I have a problem to open my settings. its appear "Unfortunately, Settings has stopped."

Also, this kind of things happen when i try to type something on search box and login box. the apps will stop and theres a stopped alert appear. i try to reinstall my software update but cannot do that either.....

Really needs help ..... Slightly_frowning_Face

3 REPLIES 3
Sam
Legend
Legend

You will need to reinstall the firmware to fix this so can you please elaborate on what problem you are facing when trying to perform this function?


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adekpijat
Visitor

1.jpg

is this the right way to reinstall the firmware?

i click on repair my phone/tablet.

2.jpg

while the system checking the phone, my phone suddenly turn off by itself.

3.jpg

than, this instruction appear. i follow the instruction but nothing happen n i keep getting 'USB device not recognized'

is there other way to settle this prob? Slightly_frowning_Face

adekpijat
Visitor

now it getting worst. not only i cant open 'setting', also cant open several apps such Ymail, whatsapp, dropbox, etc.. Slightly_frowning_Face Always receive "Unfortunetly, ....... has stopped"