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Anybody else get a faulty call mic?

BAMM
Visitor

Anybody else get a faulty call mic?

I've had my Xperia Ion for about 3 months now or since it released in the U.S., and so far it's been an awesome phone EXCEPT for the actual "phone" capabilities just until recently. Whenever I am on the phone with people now, my mic muffles, decreases the volume, or totally mutes audio on the other end of the call, so no one can really understand me, unless I'm on speaker phone which even sometimes doesnt work unless I speak really loudly and I can't always do that because I'm in college and often times in public. Was wondering if any of the other Xperia Ion owners experienced this and if you have, were you able to remedy it yourself?

I asked Sony Support about this and they said I would need to send it in for repair. I really want to avoid this because there would be just TOO many settings, backgrounds, apps, and app settings to readjust if I sent my phone in and got it formatted and repaired. If I do unfortuantly have to do this, how can I smoothly and most efficiently backup my phone's internal contents? And also how do I go about sending my phone into Sony?

31 REPLIES 31
Garrison
Visitor

I had mine since Oct of 2012; it took me a week to "prove" to AT&T that the mic was faulty before they would offer to replace mine 1.5 weeks ago (people could only hear me talk if I put my phone on speaker).  Long story short, they sent me two replacements that were no good.  After tiring of dealing with AT&T, I went to Best Buy since I'm already paying $10 a month for the damn insurance.  I've had my "reconditioned" Ion for 3 days and this one has defective bluetooth.  I swear on my kids' life I'll never buy another Sony "anything" again and I'm giving AT&T the boot as soon as possible.  In the meantime, I have to go back to Geek Squad again this week and stand in line again for who knows how long.

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markel495
Visitor

This happened to me with my Xperia Ion after update to Android JB 4.1.2. No idea if it is the same issue, but this is how I solved:


1) Plug the head-phones in.

2) Power off the phone (soft-reset), leaving the head-phones plugged in.

3) Power the phone back on again.

4) When the phone has fully booted to the today screen, remove the head-phones.


ch0co_thunder
Visitor

I only had this phone for seven months and my microphone stop working two months ago my dad is telling me to get a headset but headsets doesn't help when recording videos. I am frustrated with this what should I do.

1200400036033
Visitor

I can't remove the rubber on bottom phone. Please, tell me a procedure. T T
Microphone's having problem.

mike_gasget
Visitor

This fixed my Phone!!! Clapping_Hands

Rakeshpatel
Visitor

I also faced same proble and is being solved out ..

Now mic working like charm and far from 2 m also....

Follow this Post:

http://forum.xda-developers.com/showthread.php?t=1882514&page=5

I do, disassembling the back cover and remove this tiny piece of cover with probably covering MIc hole, ,due to low glue on cover and misplaced ,that casuing block the mic hole.

after removing,, it s works like magic.......... its not void you warrently and no damage to phone...

Its working 100%  whose have Mic Problem on call ,, that front party can't hear your voice..... Only for those one.....

rdj
Visitor

thankyou for the info, my mic is fading quickly on my 3 month old phone!!

galaxie-man
Visitor

I had the same thing happen and I had to open the phone and there's a small gasket surrounding the actual microphone which is very small. Through heat or getting dropped that gasket can move which causes exactly what you're describing to happen. There is a comment on here which tells you in detail the procedure to fix it, mine worked for a couple months until today it stopped working entirely, I cannot even hear anyone
KG11
Visitor

My Sony Ion is having the same problem
Just recently my daughter's Sony Ion has started doing the same thing. They apparently have faulty microphones. Not happy.
chaznelski
Visitor

Totally same issue, purchased from Argos on t mobile... March 2014.. 8 weeks later the same problems now only on loudspeaker..