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alarm "slider" does not show in morning when docked

profile.country.GB.title
miscofi
Member

alarm "slider" does not show in morning when docked

In the mornings, since the latest update to z3 compact you can't turn off the alarm unless you turn the phone off.

The slider does not appear. Its OK when undocked
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4 REPLIES 4
profile.country.RO.title
_alexdon_
Expert

Go to settings-apps-all,clock and alarms,force stop and clear data. Restart.

alexdon
profile.country.GB.title
miscofi
Member

Thanks for the suggestion.

I'll need to reinstal the 'dock clock' app to test as I'd given up & started using the alarm on my Garmin smart watch instead 🙂

Bit I'll definitely give it a go.

Cheers

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_alexdon_
Expert

Keep us updated.

alexdon
profile.country.GB.title
miscofi
Member

Ok, its 'sort-of' resolved.

After a phone reset, a delete & reinstall for the dock-clock app & a couple of tests, I have found the problem.

Since the latest software upgrade ( android 5.0.2 ) when the alarm sounds & the phone is 'asleep' ( regardless of whether its docked or not )

stopping the alarm sound is now a two-stage process.

1) Press the small white 'notification' at the top of the screen

2) Turn off the alarm using the 'slider'

So it works.

But its a pretty rotten 'user experience'.

At 6am, having been woken-up by the alarm, I have to be able ( without glasses ) to read a tiny message and respond with a finger press & only then can I turn off the alarm using the slider.

I expected to be able to turn off the alarm 'notification' but have not been able to find such a setting.

It would be great to know if there is indeed a method of doing that so the alarm merely brings-up a 'slider' & the 'notification' doesnt appear.

Cheers

Mike