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After update

Honeyz
Visitor

After update

Hello, yesterday I updated my xperia sp and everything was fine but today I tried to reboot it (not force reboot) and it never opened again.It just turns on and after the "Sony"..."Xperia" logos and those purple lines, it shuts down and turns on again.It does it all the time.I tried to force shutdown and it stopped rebooting itself but when I tried to turn it on it was doing again the same thing.

Also, it can't be connected to PC so I cant use PC companion to repair any problem of the new android version.

Please, help.

7 REPLIES 7
Danial-mach1
Leader

repair your phone by SUS

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_alexdon_
Expert

Use sony update service.

alexdon
Honeyz
Visitor

how can I use sus if I can't connect my phone to PC?

Danial-mach1
Leader

if you can't connect to pc so how you update your phone?

if you mean that because the phone is off and pc cant find it,for using SUS your phone must be off..so no problem

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_alexdon_
Expert

SUS does not need to connect your phone turned on.It needs to be connected turned off.

alexdon
Honeyz
Visitor

Then why PC can't find my SP? I've shut it down with power off button and I'm following sus instructions (power button and volume down button pressed at the same time). It just keeps trying to connect to a phone.

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_alexdon_
Expert

Connect the phone to wall charger,force turn off:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-t...

After that,turn it on normally.

alexdon